Privacy Policy & SMS Text Messaging Terms
Effective Date: January 21, 2026
Beyond Cremations (“Beyond Cremations,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information, including information collected through SMS/text messaging communications provided via RingCentral.
Information We Collect
We may collect the following categories of information:
Identifiers such as name, phone number, email address, and mailing address
Information related to cremation or funeral services requested
Communication records, including calls, emails, and text messages
Website usage data such as IP address, browser type, and pages visited
How We Use Information
We use personal information to:
Provide cremation and funeral services
Communicate regarding arrangements, scheduling, documentation, and updates
Send appointment confirmations, reminders, and service-related notifications
Respond to inquiries and customer service requests
Comply with legal, regulatory, and record-keeping requirements
SMS / TEXT MESSAGING COMMUNICATIONS (RingCentral)
Consent
By providing your mobile phone number, you expressly consent to receive text messages from Beyond Cremations via RingCentral. Messages may include appointment confirmations, service updates, document requests, and customer service communications.
Consent is not a condition of purchase.
Message Frequency
Message frequency varies depending on service needs and customer interaction.
Message & Data Rates
Message and data rates may apply based on your mobile carrier and plan.
Opt-Out
You may opt out at any time by replying STOP to any text message. Once opted out, you will no longer receive SMS messages unless you re-consent.
Help
Reply HELP to any message or contact us at:
Phone: 844-954-1214
Email: support@beyondcremations.com
SMS Data Use
Beyond Cremations does not sell, rent, or share mobile numbers or SMS consent with third parties for marketing purposes. SMS data is used solely for service-related communications and facilitated through RingCentral under confidentiality obligations.
California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the following rights regarding your personal information:
The right to know what personal information we collect, use, and disclose
The right to access your personal information
The right to request correction of inaccurate information
The right to request deletion of personal information, subject to legal retention requirements
The right to opt out of the sale or sharing of personal information (Beyond Cremations does not sell personal information)
The right not to be discriminated against for exercising privacy rights
Categories of Personal Information Collected
Identifiers (name, phone number, email address)
Customer records related to services requested
Communications data (calls, emails, text messages)
Internet activity related to website usage
Submitting a California Privacy Request
Requests may be submitted by:
Email: support@beyondcremations.com
Phone: 844-954-1214
We may verify your identity before fulfilling a request.
Authorized Agents
California residents may use an authorized agent to submit a request in accordance with applicable law.
Retention
Personal information is retained only as long as necessary for business operations, legal obligations, and regulatory compliance applicable to funeral and cremation services.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Policy Updates
This policy may be updated periodically. Changes will be posted on this page with an updated effective date.
Contact Information
Beyond Cremations
Phone: 844-954-1214
Email: support@beyondcremations.com
Website: https://beyondcremations.com